SERVICES

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Implementation and Execution Support

Implementing an Idea Management process is more about people and less about software. A robust system requires planning, execution, and commitment. During the planning phase our team will use its knowledge and experience to help you define the process and strategy best aligned with your needs and culture. Our experts will ensure you have the knowledge to make the decisions which will keep your system functioning to the highest expectations.

Our team will configure Eureka to your organization’s unique specifications and support you throughout the program lifecycle. Enterprise level pricing includes:

• Initial process planning support.
• Site appearance customization (CSS)
• Process Flow customization*
• Rewards Configuration
• MPH (Monthly Programming Hours)**

* Process Flow modifications may be limited by specific core system functional requirements.
** Monthly Programming Hours support our continuous improvement promise. Hours can be used for functional modifications and creating new standard reports. Actual hours vary based on system size (licenses). Additional hours are charged at our standard programming rates.