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Eureka System Overview

Organizations have long known the power of suggestions, and the Japanese have known this for almost three centuries. It was in 1721 when the eighth Shogun, Yoshimuni Tokugawa offered rewards for people’s ideas and today the Japanese are known for their ability to harness their employees’ ideas effectively. Kaizen-Teian (Japanese for Improvement Suggestions) has made companies like Toyota, Honda, and Sony very successful. Their ability to empower their associates to continually improve their work areas has made them leaders in their fields and by far some of the most efficient organizations in the world.

Wise managers have learned that in today’s globalized economy, with rapid product introductions, remaining competitive can no longer be done through engaging outside consultants or hiring more people. Doing more with less requires the sustainable engagement of their brain trust which not only resides at the management, engineering, and technical levels, but at their manufacturing front-line, supply base and even the general public.

Eureka is a robust and scalable idea management platform that can be easily leveraged to achieve your continuous improvement, and innovation targets. Its features help focus idea generation on strategic goals and securely capture, develop, and share ideas. It leverages the collective intelligence of an organization to boost revenue and profitability, build sustainability, and streamline continuous improvement. The simple yet powerful review and execution process ensures quality input from stakeholders with a minimum amount of overhead during evaluation and implementation stages.

The third generation of our software has taken into account current technology trends and insight from some of the industry’s biggest innovation leaders. The vast array of configuration settings allows us to configure the system to meet very specific idea management needs.

Quick Tour

ENGAGING INTERFACE:

Users will find a welcoming and intuitively familiar environment to work in. Eureka provides a zero-training environment for ideators, and uses social network proven tools to encourage participation. Users will find a personal space to manage their profiles and personal settings as well as quickly link to their ideas, collaborators, and tools.

CHALLENGES:

Challenges focus the organization’s effort around management’s strategic goals. It allows them to seek ideas to address specific and possibly mission critical issues. Challenges inspire focused ideation, and maintain ideas grouped for easy management review.

IDEA SUBMISSION:

The submission form is intuitive and is accessible from anywhere in the application. Ideators can quickly register their thoughts and post them for processing. A key algorithm helps identify duplicate or similar ideas based on the ‘Idea Title’ text, thus preventing duplication of efforts. Ideators can link to the identified ideas to put forth their comments.

IDEA DEVELOPMENT:

Through collaboration ideas are molded from basic concepts to feasible and implementable ones. Stakeholders can share thoughts on how to improve the concepts. Adding ideas to their favorite list will allow stakeholders to receive notifications every time new comments or activity occurs on an idea. This speeds up the innovation process and ensures everyone remains engaged in the discussion.

VOTING:

Eureka’s SmartVote provides a 5-point voting system which goes beyond current market approaches. Our approach rewards voters with bonus points for ideas that are approved. This forces educated decisions on behalf of voters when allocating their limited pool of votes. This approach means that ideas which bubble-up are driven by decisions made on an expected likely-hood of success rather than ‘popularity contests’ or clicking frenzies with the goal of scoring points.

EXPERT VOTING:

Although stakeholders can vote to help identify the best ideas, most organizations require these to meet specific requirements prior to implementation. Our expert review algorithm allows up to five strategic criteria to be defined in order for experts to perform final decision-making evaluations on ideas. Combined with the comment stream of each idea, the experts can review issues and opportunities put forth by experts from across the organization. The end result… only the best ideas are moved on to further development.

IDEA EXECUTION MANAGEMENT (Workflow):

Eureka relies on “Champions” to manage ideas through the workflow process. Instead of the system routing all idea submissions to one individual (or moderator), our distribution engine distributes the workload to the most relevant “Champion” to ensure no single person is overburdened.

The Execution Management module allows champions to manage ideas after the collective effort of identifying those with most merit. Most organizations will then pass these ideas to a project manager for execution. While not replacing the array of tools organizations currently use for such endeavors, Eureka provides “Champions” a standard process to assign evaluation and implementation resources, and provides tools to capture the benefits generated. It also promotes project completion by exposing gaps and missed deadlines by stakeholders through automated alerts and reports.

Key Features:

• Collaboration – Comment on other’s ideas
• Follow fellow ideators
• Like Ideas
• Challenges
• Criteria Based Evaluations
• SmartVote 5-point voting with vote-limiting.
• Comment Votes
• Configurable Idea Submission Forms
• Kaizen Card
• File Attachments
• Widgets: Tag Cloud, Leader Board, Community Stats, Activity Stream
• Social Media Integration
• Talent Linking
• Configurable Awards and Scoring
• Evaluator and Implementer Task Management
• Message Box
• Email Notifications
• Role based access
• Performance Dashboard
• Data Export
• Printable Reports and Charts (for visual shop floor management)